Training covers the process for completing the business risk assessment to determine reportability and submitting the Demand (formerly known as high-level project plan) for CITO approval. This approval authorizes the agency to move into procurement.
Training covers the process to submit a project (formerly known as detailed project plan) for CITO approval. This approval authorizes the agency to begin execution.
Training for agencies planning to use ServiceNow as their project management tool for all projects.