KARS Training Information

Demand Training

Training covers the process for completing the business risk assessment to determine reportability and submitting the Demand (formerly known as high-level project plan) for CITO approval.  This approval authorizes the agency to move into procurement.

PowerPoint Slides
Training Recording

Project Training

Training covers the process to submit a project (formerly known as detailed project plan) for CITO approval.  This approval authorizes the agency to begin execution.

PowerPoint Slides
Training Recording

Reporting and Dashboard Training

PowerPoint Slides
Training Recording

Non-Reportable End User Training

Training for agencies planning to use ServiceNow as their project management tool for all projects.

PowerPoint Slides
Training Recording