Reference Documents
Forms
DTaaS Advanced Exchange Request Form- DTaaS Device Decommission Form
- DTaaS Device Reassignment Form
- DtaaS Special Circumstance Memo
- DtaaS Special Request Form
- OITS - DTaaS Device Request Form
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Professional Services
Professional Services provides technical support to various agencies throughout the State of Kansas. Professional Services provides Enterprise End User Technical Support, and Enterprise Desktop as a Service (DTaaS) to our customers so they receive a professional, accurate and timely resolution to their requests.
Our mission is to provide resolutions to daily challenges, and to empower our customers by making information technology accessible and reliable.
End User Services
End User Support provides IT technical assistance and consulting for Government organizations in Kansas. Enterprise End User Technical Support is responsible for supporting the gateway for the user to access the server network and desktop systems. The technical team administers mission critical systems used by agencies such as the Governor’s Office, Department of Administration, Division of Budget, Office of Information Technology Services as well as smaller agencies that do not have their own IT staff.
Desktop as a Service (DTaaS)
The Desktop as a Service (DTaaS) program provides State of Kansas (SoK) executive branch agencies with a solution to lease desktops, laptops, and tablets along with services that include asset tagging, warranty exchanges, repairs, and imaging services, as applicable. OITS provides general oversight and management of the DTaaS program. Oversight activities include, but not limited to:
- Coordination of orders
- Responding to customer inquiries
- Supplier management
- Resolving program issues
New Program – Dell
Effective June 2022, the DTaaS program offering is serviced by Dell Technologies.
Required Forms
- Secretary / Clerk Certificate (SCC): Certificate to be completed by the agency Secretary. The form indicates all persons who are authorized to execute/sign the True Lease Schedule(s).
- Billing and Schedule Information (BIS): This form indicates agency specific options for invoicing and should be completed by the agency finance team.